SELECTED WORK · LEARNING OPERATIONS & TECHNOLOGY
Building a Scalable Learning Ecosystem
I led the phased implementation of a centralized LMS, transforming fragmented, manager-dependent training into a scalable learning ecosystem supporting onboarding, compliance, leadership development, and career progression.
The Challenge and My Role
Challenge
Training was siloed, inconsistent, and heavily dependent on managers delivering live presentations. Teams frequently recreated materials for each new hire, with limited job aids, assessments, documentation, or visibility into learner progress. Compliance training was also managed through a separate external provider.
Siloed training • Manager-led delivery • Limited visibility • Separate compliance provider
My Role
I led LMS implementation from discovery through rollout, partnering with business leaders, subject-matter experts, HR, technology partners, and vendors. I owned project planning, audience prioritization, content development, testing, communications, launch readiness, and ongoing expansion.
Program leadership • Project governance • Stakeholder management • Learning technology
My Approach
A phased, evidence-based path from fragmented delivery to a scalable learning ecosystem.
01 Diagnose
I used stakeholder interviews, learner feedback, process reviews, and learning data to identify gaps in the fragmented training environment.
02 Align
I partnered with business leaders, subject-matter experts, HR, technology partners, and LMS vendors to define priorities, audiences, responsibilities, and success criteria.
03 Design
I developed the implementation roadmap and learning ecosystem, coordinating content development, assessments, dependencies, testing, risks, communications, and launch milestones.
04 Activate
I led launch readiness and rollout of structured, role-based onboarding and learning programs that scaled across the organization.
05 Measure & Evolve
I evaluated completion data, assessment results, learner feedback, and business-partner input to refine the system and guide ongoing expansion.
Results & Business Impact
100%
Reflection Activity Completion
80%
Post-Training Confidence
SCALED
Learning Expanded Across the Organization
Featured Artifacts
LMS Project Management Plan
A project plan showing how I led LMS selection and implementation from business need through solution evaluation, launch planning, measurement, and risk management.
View Artifact →
LMS Learning and Adoption Campaign
A targeted manager communication designed to drive engagement with assigned learning through the LMS.
View Artifact →
Explore More Work
Explore More Work